Deleting Your Account
If you need to delete your Roommates.com account entirely, you're free to do so at any time.
Please note: account deletion is permanent and cannot be reversed. As such, we strongly advise that you delete your account only if you're 100% sure that you won't need it again. Please be aware that you can also deactivate your account or "hide" your profile instead of deleting your account entirely; this can give you more flexibility if you may need to return to the site at a later point. For instructions, please refer to our Deactivating Your Account and Hide or Unhide Profile Help Center pages.
Important: If you purchased a recurring membership through the iOS app using Apple Pay, deactivating or deleting your Roommates.com account will not cancel your recurring membership. Apple manages billing for these subscriptions, and they must be canceled directly through your Apple ID settings. For more information, check out Managing Your iOS Subscription.
To Delete Your Account:
- Login to your account.
- Click on the Menu Icon (three horizontal lines) in the upper-right.
- Click "Account Settings" below.
- Scroll to the bottom of the page and click on the "Delete Account" button.
- Choose your reason for canceling your account and provide any additional detail you think would be helpful for us to know (we appreciate the feedback).
- Click on the "Delete Your Account" button.