Change or Cancel an Upgraded Membership

We recognize that sometimes needs change, so we make that easy. 

Adding more time to your membership

Please follow these steps to make changes to your membership via our website:

  1. Click on your avatar or profile picture on the top right-hand corner of the page.
  2. Choose "Membership" from the drop-down. 
  3. Click on the "Extend Membership" option. 
  4. Choose how much additional time you'd like from the list of options and follow the directions from there.  

On our mobile app:

  1. Tap the menu icon in the upper right. 
  2. Choose "Membership".
  3. Tap "Extend Membership".
  4. Choose how much additional time you'd like from the list of options and follow the directions from there.  

Canceling your recurring monthly membership

Please follow these steps to cancel your recurring monthly membership via our website:

  1. Click on your avatar or profile picture on the top right-hand corner of the page.
  2. Choose "Membership" from the drop-down. 
  3. Click on "Manage Membership." 
  4. Click on the "Go Forward with Cancelling" option. 
  5. Click on "Yes, I'm Sure."

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