Change or Cancel an Upgraded Membership
We recognize that sometimes needs change, so we make it easy to cancel recurring monthly memberships and add more time to existing non-recurring memberships.
To Cancel a Recurring $15.99 Monthly Membership:
- Login to your Roommates.com account.
- Click on the Menu Icon (three horizontal lines) in the upper-right.
- Click "VIP Membership" below.
- Click "Cancel Membership."
- Click "Yes, Cancel Subscription".
Please note: only our monthly recurring $15.99 membership needs to be manually canceled using the steps outlined above. Our $5.99 3-day memberships, $19.99 30-day memberships, and our $29.99 60-day memberships are all non-recurring payments, so they do not rebill and automatically expire once the membership has ended.
To Extend a Non-Recurring Membership:
- Login to your Roommates.com account.
- Click on the Menu Icon (three horizontal lines) in the upper-right.
- Click "VIP Membership" below.
- Click "Extend Membership".
- Click "Select Plan" beneath the membership option you'd like to add.
- Next, enter your card information and click "Submit Payment".