Change or Cancel an Upgraded Membership

We recognize that sometimes needs change, so we make that easy. 

Adding more time to your membership

Please follow these steps to make changes to your membership:

  1. Click on your avatar or profile picture on the top right-hand corner of the page.
  2. Choose "Membership" from the drop-down. 
  3. Click on the "Need More Time?" option. 
  4. Choose how much additional time you'd like from the list of options. 
  5. You can now either change the credit card you'd like to use or chose "Complete Purchase" to confirm the purchase of additional time. 

Canceling your recurring monthly membership

Please follow these steps to cancel your recurring monthly membership:

  1. Click on your avatar or profile picture on the top right-hand corner of the page.
  2. Choose "Membership" from the drop-down. 
  3. Click on "Manage Membership." 
  4. Click on the "Go Forward with Cancelling" option. 
  5. Click on "Yes, I'm Sure."

Still need help? Contact Us Contact Us