Report and Block Users

Unfortunately, sometimes people are not on their best behavior when they are online. So we make it easy to report them or not have to interact with them anymore. 

Reporting Users

To report a user, please follow these steps:

  1. Locate the profile of the user you wish to report.
  2. Click on their profile and scroll to the bottom of their page. 
  3. Below any photos, you should find a red "report" option. 
  4. Click the "report" option. 
  5. Choose the reason you are reporting this user to Roommates.com
  6. Click on the "Report This User" button. This will flag their account for Roommates.com staff to review. 

Blocking a User

To Block a user, please follow these steps:

  1. Locate the profile of the user you wish to report.
  2. Click on their profile and scroll to the bottom of their page. 
  3. Below any photos, you should find a red "block" option. 
  4. Click the "block" option. 
  5. You will see a pop-up that explains what happens when you block a user. 
  6. Confirm that you wish to block this user by clicking the "Block This User" button. 
  7. BUT BE SURE! Once you block them, the only way to unblock them is if you had a conversation with them in your message center. If there was no conversation from before blocking them, there is no way to unblock them. 

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