Reporting or Blocking from a Message

Unfortunately, sometimes people are not on their best behavior when they are sending messages online. So we make it easy to report them or not have to interact with them anymore. 

Reporting

To report a message, please follow these steps:

  1. Locate the message from the user you wish to report from the left-hand side of the message center.
  2. Click the red "report" option. 
  3. Choose the reason you are reporting this user to Roommates.com
  4. Click on the "Report This User" button. This will flag their account for Roommates.com staff to review. 

Blocking a Message

To Block a message, please follow these steps:

  1. Locate the message from the user you wish to report from the left-hand side of the message center.
  2. Click the red "block" option. 
  3. You will see a pop-up that explains what happens when you block a user. 
  4. Confirm that you wish to block this user by clicking the "Block This User" button. 
  5. If you have a change of heart, you can navigate back to the conversation you had with them in your message center and there will be an option to unblock them.  

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